What does the WELL Building Certification Feature ‘Movement V10 Self-monitoring’ require and how should a real estate development or workplace respond to it?

In summary, what does this WELL healthy building feature focus on?

A developer, employer or landlord provides wearable fitness monitors for physical activity and healthy behaviors at a subsidized cost to all employees / regular building occupants.

What good is a wearable in promoting a healthy building? It provides reliable, or at least more reliable than ‘self reported data’ from building occupants on how active a lifestyle they lead during the working week.

This is not to pry into their personal lives but simply to gauge whether the facilities provided within the healthy building, such as physical activity spaces are being put to good use.

What can tech do in promoting physical activity in a healthy building?

Yes, this can seem an intangible argument and clearly an apple watch or Fitbit alone is not going to make much difference by itself however within the context of a suite of measures that combine hardware and software, physical activity programming for workplace wellness as well as an on-site fitness room with fitness equipment, the wearables can be a valuable part of the package.

To answer the privacy concern head on, WELL Feature V10 suggests selecting a piece of tech that has adequate privacy measures in place - to be clear, the purpose is not for individuals to upload their data for the HR department or external workplace wellness consultant to review, although we believe that there are potential gains in some form of gamification of workplace activity with, for example, prizes for those who take more than 10,000 steps inside the building in a month, etc.

The point here is not any one individual’s performance, quite the opposite, we’re simply looking to use the wearables to promote activity and monitor successes at an individual level, there is no requisite to share this info at all within the WELL standard. Each business / employer is then free to take additional steps as they see fit, or indeed employees may choose to form their own social groups for sharing limited amounts of data amongst themselves, assuming they all have the same piece of tech or software.

How to use wearable tech in WELL V10 self-monitoring

The WELL standard specifies that ALL eligible employees should be provided with a wearable fitness monitor device with the following requirements:

1. Available at no cost or subsidized by at least 50%.

2. Allow users to monitor their own metrics over time (i.e., provides a dashboard where individual metrics are aggregated).

3. Measure at least two physical activity metrics (e.g., steps, floors climbed, activity minutes).

4. Measure at least one additional health behavior (e.g., mindfulness practice, sleep).

As WELL consultants, how do we respond to this feature?

At least in its current format, the problem we have with this feature of the WELL healthy building standard is that it is better suited to smaller scale buildings or workforces, assuming that no allowance is made for a project looking to take a random sample of the workforce as a trial to test the impact of their investment in wearables.

Many people will already have their own wearable tech, or use smartphone apps that do some or all of the same work for them. One question we’d raise with WELL on that basis is whether we could use a hybrid approach of a client sponsoring wearables only for those people who do not have suitable tech already.

Going one step further, we would in future like to explore opportunities to take a sample of data from amongst a workforce to analyse the impact of new active design features in a building for example (with each individual’s consent, or perhaps while wearing the monitor only in the office).

We have heard of problems at other organizations where wearables given to staff were seen as a way to monitor them, or check if they were working at their desks, so there are many hurdles to overcome here in order to leverage occupant movement data in a way that respects privacy.

We shall continue to explore this theme and propose creative solutions to our clients!

We hope this article has proven useful! Contact us here to discuss how we can help you with workplace wellness programs and the WELL Building Certification process